Why Stress & Crises Exacerbate Bias & What To Do About It

⏰ 30 minutes

🏆 0.5 ANCC and ACCME Continuing Education credit available

📜 Certificate of Completion
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Authored by the Diversity Science community of experts.
Separate versions for Nurses, Physicians, Allied Health Care Providers, and Health Care Staff

Why This Course?

As clinicians, we strive to provide all our patients the highest quality of care.

High demands on the healthcare system and on us makes it even harder than usual to live our values and commitment to providing equitable, high-quality care to all of our patients. This is because, despite our best intentions, stress amplifies our unconscious biases and makes it more difficult for us to prevent unintended biases from affecting the way we care for patients who are members of minoritized groups.

This is one reason significant racial healthcare inequities were uncovered and highlighted during crises like the COVID-19 pandemic.

This course uses the stories of two patients to illustrate the way bias and patients’ experiences can result in poor patient outcomes. This course will give you the knowledge and skills that you need to make sure your care aligns with your values and to be part of the solution in addressing racial and ethnic inequities in healthcare.

Learning Objectives

  • Describe the research evidence on how stressful events, such as pandemics, can exacerbate existing racial inequities and biases in healthcare and the healthcare system.
  • Protect patients from biases during times of demand and stress on you and the healthcare system.
  • Apply concrete and evidence-based actions to interrupt bias and provide equitable care for all your patients.

Enroll in the Course for Your Profession

Nurses



Physicians, APNs, PAs


Allied Health Care Providers

Reception, Admin, Clerical Staff

What your colleagues say

This was a great presentation and represented this important topic well.
Not what I expected - I loved it!
Great training on a very important topic not only in health care, but in our everyday lives.
Great learning tools to help us serve ALL patients. Thank you for the reminders and new ideas.
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