Why Stress & Crises Exacerbate Bias & What to Do About It: For Allied Health Providers

⏰ 30 Minutes plus optional activities

đź“ś Certificate of Completion

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What Your Colleagues Say:

"“This was a great presentation and represented this important topic well”"

“Great training on a very important topic not only in health care, but in our everyday lives.”

"Not what I expected - I loved it!"

“Great learning tools to help us serve ALL patients. Thank you for the reminders and new ideas.”

As clinicians, we strive to provide all our patients the highest quality of care.

High demands on the healthcare system and on us makes it even harder than usual to live our values and commitment to providing equitable, high-quality care to all of our patients. This is because, despite our best intentions, stress amplifies our unconscious biases and makes it more difficult for us to prevent unintended biases from affecting the way we care for patients who are members of minoritized groups.

This is one reason significant racial healthcare inequities were uncovered and highlighted during crises like the COVID-19 pandemic.

This course uses the stories of two patients, Rosa and John, to illustrate the way bias and patients’ experiences can result in poor patient outcomes. This course will give you the knowledge and skills that you need to make sure your care aligns with your values and to be part of the solution in addressing racial and ethnic inequities in healthcare.

That's where this course comes in.
This evidence-based course will provide insights and proven strategies you can put to work immediately.

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Learners will be able to:

  • Describe the research evidence on how stressful events, such as pandemics, can exacerbate existing racial inequities and biases in healthcare and the healthcare system

  • Protect patients from biases during times of demand and stress on you and the healthcare system

  • Apply concrete and evidence-based actions to interrupt bias and provide equitable care for all your patients

Course Format

This video learning course features engaging content delivered by experts in the field. Through informative presentations, case studies, and interactive exercises, you will deepen your knowledge and develop practical skills for providing respectful and equitable care for all your patients. The self-paced format allows you to learn at your convenience, ensuring flexibility in your professional development.

Who Should Enroll

This course is designed for healthcare professionals. It also benefits administrators and healthcare staff seeking to enhance their understanding and skills in caring for patients.

Why do Optum Health, Mayo Clinic, Boston Scientific, Hospital Association of New York, Health Partners, Cleveland Clinic, the Permanente Medical Group, Sutter Health, Confluence Health, the Indiana Hospital Association, the Center for Antiracism and Health Equity, and the California Health Care Association, among others, choose our courses?

In their words:

#unmatched expertise | #the best we have seen | #truly evidence-based  | #top marks from our doctors | #head & shoulders above the rest