For allied health

Best Practices for Working with Medical Interpreters 

⏰ 30 minutes (plus optional activities)

🏆 0.5 Continuing Education credit available

📜 Certificate of Completion

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What Your Colleagues Say:

"This was a great presentation and represented this important topic well.”

“Great training on a very important topic not only in health care, but in our everyday lives.”

"Not what I expected - I loved it!"

“Great learning tools to help us serve ALL patients. Thank you for the reminders and new ideas.”

As clinicians, we strive to provide all our patients the highest quality of care.

Working with medical interpreters is a vitally important part of caring for patients with limited English proficiency. However, being unable to speak directly to patients can be stressful and poses unique challenges. Whether you are experienced at working with medical interpreters or brand new, this brief eLearning experience will help support your practice by describing best practices and tips and tricks for working with medical interpreters.

This course includes both a 30 minute eLearning experience that provides crucial information in an engaging manner and provides a real patient story to illustrate the importance of following best practices. Additional information and a Job Aid with Do's and Dont's are included.
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Learners will be able to:

Demonstrate an understanding of the unique challenges patients with limited ability to communicate in English face in healthcare.

Describe when, why, and how to work with qualified medical interpreters.

Apply best practices, tips, and tricks for working with medical interpreters.

Course Format

This video learning course features engaging content delivered by experts in the field. Through informative presentations, case studies, and interactive exercises, you will deepen your knowledge and develop practical skills for providing inclusive and culturally competent care for patients with limited ability to communicate in English. The self-paced format allows you to learn at your convenience, ensuring flexibility in your professional development.

Who Should Enroll

This course is designed for Allied Health providers involved in patient care. It also benefits administrators and healthcare staff seeking to enhance their understanding and skills in caring for patients with limited ability to communicate about healthcare needs in English.

Why do Optum Health, Mayo Clinic, Boston Scientific, Hospital Association of New York, Health Partners, Cleveland Clinic, the Permanente Medical Group, Sutter Health, Confluence Health, the Indiana Hospital Association, the Center for Antiracism and Health Equity, and the California Health Care Association, among others, choose our courses?

In their words:

#unmatched expertise | #the best we have seen | #truly evidence-based  | #top marks from our doctors | #head & shoulders above the rest