It was valuable, I think it is always good to have information on collecting information that may feel invasive or sensitive. I felt the course also gives an opportunity to learn respectful and professional interactions with others.
I was impressed with the course.
The course was engaging and moved quick enough. I liked the info on how to handle patient questions about why we need to collect race/ethnicity information.
My overall impression is that the course was well produced, narrated, and paced. The information in the course was valuable, especially the section on ways to engage in situations with conflict. The examples did a good job of reiterating the skills of taking a breath, thinking of the patients’ perspectives, and validating and respecting their questions.
I found the course simple and easy to understand. The information between racial biases and addressing nuances in healthcare workers was really great to see in such an introductory course.
The course was perfectly paced and summarized all the key points in under 20 minutes. What I liked most were the real-world examples, especially those in which the patient might come off as hostile, because it is accurate to working in the healthcare field. I definitely learned new information where the importance of collecting race and ethnicity are concerned.
The course on Best Practices for Collecting Patient Race, Ethnicity, and Preferred Language Data left a profound impression on me, offering a deep dive into the complexities and importance of data collection in healthcare settings. It provided a comprehensive framework that underscored not only the practical aspects of data collection but also its ethical, legal, and societal implications. One of the most valuable aspects of the course was its emphasis on the rationale behind collecting race, ethnicity, and preferred language data. I gained a clear understanding of how these demographic factors impact healthcare outcomes, highlighting disparities that exist among different populations. Learning about the critical role of data in identifying these disparities and tailoring care to meet diverse patient needs was eye-opening. I appreciated the detailed guidance on best practices for collecting and documenting this sensitive information.
I really enjoyed this course. I thought it was very engaging and I did not feel bored watching it. It was important to me that the video reviewed social constructs and described what race and ethnicity mean. It can be easy to forget about these things. I actually did not know this information was used in order to decrease healthcare inequities. That was good information to learn.
I appreciate that the course provided information concisely - the real life scenario examples as well as ways of handling these situations were helpful. I learned how to collect information regarding race, ethnicity and preferred language (by asking the patient).
I learned why healthcare providers ask for race, ethnicity and language - something I never thought about or realized before. I realized that there are many reasons why someone may or may not be comfortable providing this information and it gave me insight on how to best answer questions regarding sensitive subject matter.
